If you would like to return or exchange your Brinn product, we will happily take back unused and undamaged merchandise purchased from our website within 15 days of delivery. We will send you a shipping label and your refund will be processed as soon as your return makes it back to us. We will deduct $10 from your refund to cover part of the cost of shipping.
Returns received after 15 days of delivery will be issued a Brinn eGift card for your full transaction amount.
International orders may be returned or exchanged as well, however Brinn is unable to cover the cost of the return shipping on these orders.
We reserve the right to refuse refunds for damaged or clearly used products.